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Privacy Policy

Last updated: October 21, 2025

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At Coelle, your privacy is deeply important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use the Coelle mobile app.​

 

1. Information We Collect

 

We may collect the following types of information:

 

Personal Information

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When you sign up for updates, subscribe to our newsletter, or use certain app features, we may collect your name, email address, and other information you choose to share.

 

Usage Information

 

We may collect anonymized data about how you interact with the app or website (e.g., session activity, feature usage, time spent) to help us understand behavior and improve your experience.

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Device and Technical Information

 

We automatically collect certain technical details when you use the app, including:​

 

  • Device type (e.g., phone, tablet)

  • Operating system and version

  • App version

  • Device or other identifiers (such as Advertising ID, Android ID, or similar unique device identifiers)

  • IP address and network information (e.g., connection type, carrier)

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These identifiers are used for app functionality, analytics, and to help us diagnose and fix bugs or crashes. Some identifiers may also be used by third-party SDKs integrated into the app.

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2. How We Use Your Information

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We use the information we collect to:​

 

  • Provide, personalize, and improve your experience with Coelle

  • Understand usage patterns to enhance content and functionality

  • Diagnose technical issues and maintain app performance

  • Send updates, newsletters, or promotional emails (only with your consent)

  • Respond to your inquiries or support requests
     

3. Third-Party Services and SDKs

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Coelle may use trusted third-party services (such as analytics, crash reporting, or email tools) that help us operate and improve our app. These partners may collect certain technical data automatically, including device identifiers and usage data, in accordance with their own privacy policies.

 

Examples include (but are not limited to):

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  • Google Analytics for Firebase (usage analytics and performance insights)

  • Firebase Crashlytics (error and crash reporting)

  • Email and communication tools (for newsletters or customer support)

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We review each partner’s data practices and ensure they comply with privacy and security standards.​

 

4. How We Protect Your Information

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We take your privacy seriously. All collected data is stored securely, and we use industry-standard encryption and access controls to protect your information.

 

We never sell or rent your personal information to third parties.​

 

5. Sharing Your Information

 

We do not share your personal data with third parties except:

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  • With trusted service providers who help us operate our business (e.g., hosting, analytics, crash reporting, email services), under strict confidentiality and data protection agreements

  • When required by law or legal process

  • To protect the rights, property, or safety of Coelle, our users, or others

 

6. Your Choices​

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  • You can unsubscribe from our emails at any time by clicking the “unsubscribe” link in any message.

  • You may request deletion of your personal data by contacting us at hello@coelle.app.

  • You can reset or limit ad identifiers in your device settings if you prefer not to have certain analytics or personalized advertising associated with your device.

 

7. Children’s Privacy

 

Coelle is not intended for individuals under 18. We do not knowingly collect personal information from anyone under 18 years of age.​

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8. Updates to This Policy

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We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. If changes are significant, we may notify you by email or in-app notice.​

 

9. Contact Us

 

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

hello@coelle.app

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